Reference

Legal access for Blackjack and Aviator

Blackjack, Book of Aztec, Football Strike and Spribe Aviator all sit behind one account agreement, so this Legal page explains what applies before you open your account.

India account termsPrivacy and cookiesUPI record checksSupport contact route
matkagod Legal access for Blackjack and Aviator
CONTACT ROUTES

Legal help for your account

Legal queries need a clear trail, so we route them through written channels where your request, account ID and response can be matched.

Account legal email Send legal requests from the email linked to your account and include your account ID, the date of the issue and the action you want checked. We reply after matching the request to your profile.
Chat handover If you begin in live chat, ask for a legal handover and we will move the matter to a recorded email thread. Chat can help locate the account, but formal changes need written confirmation.
Document channel For identity, address or payment proof, use the upload route shown inside your account. Do not send full card images or extra files unless we ask for them during a specific check.
ACCOUNT CONTROLS

Data, cookies and record handling

Our Legal approach connects account access, privacy choices, cookies and security into one record trail.

Data we collect

We collect account details, login records, device signals, wallet actions and game session entries. These records help us run the account, resolve disputes, check payment activity and meet duties that may apply in your location.

Cookie choices

Cookies help keep you signed in, remember language settings and measure site errors. You can adjust browser settings, though blocking some cookies may affect login checks, wallet display and session continuity.

Account security

We monitor unusual login patterns, repeated failed access attempts and sudden wallet changes. If a risk flag appears, we may ask for verification before allowing further account actions or withdrawals.

Retention period

Some records are kept after closure because payment, tax, fraud-prevention or dispute duties may require them. When a record is no longer needed, we delete it or reduce it to a limited audit entry.

Correction requests

You can ask us to correct account details that are wrong or out of date. We may need proof before changing legal name, address, phone number or payment-linked details tied to UPI, Paytm or PhonePe.

Access requests

You may request a copy of key account records we hold about you. We first verify the request, then provide the relevant material in a format that protects security and other account holders.

Questions on rights and access

This section answers common Legal questions about your account, records and contact choices. The answers are written for India account holders and focus on practical steps you can take when you need a copy, correction, closure or status check.

Your account is governed by the Terms of Use, Privacy Notice, Cookie Notice and any game or promotion rules shown before you take part. Access also depends on local law where you are located.

Yes. Send a request from your account email and include your account ID. We verify your identity first, then share the records we can provide while protecting security checks and other account holders.

Contact support from your account email and explain what needs correction. For legal name, address or payment-linked changes, we may ask for proof before updating the account record.

Access may be paused during identity checks, payment review, security alerts, suspected rule breaches or legal restrictions. We aim to state what is needed next, so you can respond through the proper channel.

Payment records are used to match wallet activity, verify account ownership, resolve disputes and meet legal duties. We keep only the details needed for these purposes and restrict access to authorised teams.

You can request closure through support. Some records may remain for legal, payment, tax, fraud-prevention or dispute reasons, but we limit access and remove material that no longer has a valid purpose.

Email us from your account address with the issue, account ID, dates, game or wallet reference and any supporting files. We will route it to the team that handles Legal account matters.